Office Assistant – Public Works – Solid Waste
ANNOUNCEMENT OF EMPLOYMENT OPPORTUNITY
Office Assistant - Solid Waste
/Public Works Department
Hiring Range: $15.10-$18.88 per hour
FLSA Status: Non-Exempt (eligible for overtime)
Pay Grade: 102
Pay Range: $15.10 to $22.65 per hour
Deadline to Apply: 9/30/22
Position Summary: The City of Prescott Department of Public Works is seeking an experienced, knowledgeable, and collaborative professional for the City's Public Works Office Assistant. Under general supervision, the ideal candidate will perform secretarial/clerical work to support the mission and goals of the Public Works Department. The successful candidate will possess a positive team-oriented attitude and will be a high performing multi-tasker.
Education and Experience: The selected candidate will possess education and/or experience equivalent to three (3) years of dispatching and secretarial/clerical work that includes contact with the public and customer service.
Tasks: The Office Assistant will serve as receptionist; greet/direct visitors as required; answer, screen, and direct telephone calls; gather information and provide general assistance to callers/visitors while providing exceptional customer service. The office assistant will be responsible for day-to-day activities including: activities pertaining to customer service requests; providing accurate communication and work order documentation for crew assignments by supervisors; assisting the Solid Waste and Streets Superintendents and Supervisors with the creation and review of daily reports for accuracy; filling in for the Admin Specialist during lunch breaks and absence; operate the Solid Waste fee booth to cover breaks and lunch periods and/or as needed; entering payroll information; entering equipment and materials into maintenance management software (Lucity) for operations staff; answering a high volume of calls on multi-line phones and dispatching appropriate staff to routine/emergency calls; coordinating with appropriate Supervisors or Superintendent to initiate Lucity work orders for all work tasks assigned; typing correspondence; proofreading edited copies and preparing various final documents including letters, reports, forms, bulletins, work orders, and other materials for distribution and/or records storage. The office assistant will also maintain various computerized and paper files; retrieve, record, log and re-file paper documents; retrieve, revise, print and save computer files; prepare copies of documents as requested; inventory and order supplies and equipment; arrange for the repair and servicing of office equipment and open, sort and distribute daily mail. The office assistant will cross-train and perform similar secretarial tasks for other Public Works divisions on an as needed basis.
Knowledge: The selected candidate will possess knowledge of general office procedures, methods and equipment; public relations/customer service principles, practices and techniques; basic accounting or business practices and methods; a variety of computer software, including word processing and database (Lucity) applications and Microsoft Office Suite products for Windows. An understanding of the City's governmental organization, policies and procedures is preferred.
Skills and Abilities: The Office Assistant will have the skills to provide great customer service; typing, word-processing; preparing and maintaining accurate records, reports, and files; written expression, business correspondence and communication; handling and prioritizing multiple projects; establishing and maintaining effective working relationships with elected officials, department heads, employees, vendors and the general public; understanding and following oral and written directions. Applicant must possess the ability to perform with a high attention to detail and be well organized.
Employee Core Beliefs
City of Prescott employees should seek to uphold the City's core beliefs throughout their day-to-day business and with every customer they come in contact with, both internal and external. Our core beliefs are: Act with Integrity, Work as a Team, Have Personal Commitment and Loyalty, Solve Problems, Take Pride In Excellent Results, High Level of Productivity and Being Nice.
Physical and Visual Ability: Candidate must have ability to perform required duties sufficiently, effectively and safely. Candidate must be able to safely operate required office equipment and City vehicles as required.
Hearing and Speaking Ability: Candidate must have sufficient ability to communicate in person clearly, concisely and effectively, over a two-way radio and by telephone.
Successful candidate will receive a post-offer, pre-employment background screening to include:
- Drug screening
- Motor vehicle records check
- Criminal background screening
City of Prescott Contact Information
201 S. Cortez St.
Prescott, AZ 86303
Phone: 928-777-1347 / Fax: 928-777-1213
Major Benefits for Full-Time Regular Employees: Paid time off; ten paid holidays; employee and/or family health and life insurance; short term and long-term disability; Arizona State Retirement and Social Security contributions; other optional benefits such as deferred compensation plans and additional life insurance. PROBATION: Each employee must satisfactorily serve an established probationary period. NOTE: When advised, reasonable accommodations will be made in order for an "otherwise qualified applicant" with a disability to participate in any phase of the selection process. In accordance with A.R.S. 23 - 493, this position has been identified as "Safety Sensitive". The City of Prescott is an Equal Employment Opportunity employer.