Family Self-Sufficiency/Homeownership Coordinator

May 18, 2023
Kingman, AZ
Job Type


Job Summary

Mohave County Community Services Department is currently recruiting for a Family Self-Sufficiency/Homeownership Coordinator in the Housing and Community Revitalization Division.

Performs paraprofessional level work involved in planning, coordinating, and implementing the Family Self-Sufficiency and Homeownership Programs. Performs case management for an assigned caseload of participants involved in housing assistance programs. Assists in the writing of housing assistance grants, program development, and monitoring of grant programs.

Work is performed under general supervision of a higher level of authority.

May exercise technical and functional supervision of subordinates.
Essential Job Functions

  • Plans, coordinates, implements, and monitors the Family Self-Sufficiency (FSS) and Homeownership Programs to assist families become economically self-sufficient and prepare for homeownership.
  • Trains and monitors staff as assigned.
  • Explains self-sufficiency program procedures for Housing Authority participants including regulations, processes and time frames.
  • Interviews participants and conducts a comprehensive assessment of their needs and level of functioning. Performs eligibility examinations, re-examinations, verifications of changes in household composition and/or income changes, recalculations and verification of rent calculations and provides participants notification of determinations.
  • Establishes case plans. Develops schedules of and timetables for provision of services.
  • Monitors participant progress on an on-going basis. Maintains client case files and other related documents noting and documenting accurate, up-to-date information of program activities and participant status.
  • Confers with and counsels' participants of the assigned caseload.
  • Establishes on-going effective working relationships with provider agencies including HUD, Arizona Department of Housing and other funding agencies and non-profits.
  • Terminates services when case objectives have been obtained.
  • Refers participants to special community resource agencies as needed.
  • Organizes and participates in meetings with coordinating committees.
  • Investigates violations and counsels' clients who are not in compliance with self-sufficiency program requirements.
  • Assists with grant writing and the monitoring of grant-funded programs which benefit low- and moderate-income individuals.
  • Prepares reports and summaries of participant data.
  • Performs a variety of clerical tasks to include, but not limited to: scheduling appointments; answering phones; utilizing computer keyboard to perform tasks such as inputting data and utilizing word processing; responding to or routing inquiries; referring and directing participants to appropriate agencies; assembling materials in preparation of interviews and investigations; completing and processing of forms and other documents; organizing information, records and other related documents; and filing.


  • Performs related work as required.
  • Performs special assignments as requested.
  • Exercise regular and predictable attendance and punctuality in accordance with Mohave County Personnel Policies and Procedures.

Minimum Qualifications

  • Associates Degree from an accredited university or college in human resources, business administration, public administration, industrial relations or a closely related field.
  • Four (4) years of progressively responsible experience involved in the provision of housing assistance services, which includes interviewing, investigating and public contact work relating to the collection of financial status information and determinations of eligibility for local, State or Federally mandated programs.
  • OR an equivalent combination of education, experience, and training which provides the required knowledge, skills and abilities may be considered in meeting the minimum qualifications.


  • Must possess a valid driver's license for operation of motor vehicles on Arizona roads at the start of employment and maintain said license while employed in this position.
  • Provide acceptable driving history at no cost to the County.

Knowledge, Skills & Abilities
Knowledge of:

  • Rules, regulations and policies affecting participant self-sufficiency requirements as related to housing programs or other state and federal programs.
  • Basic human needs, personalities and behaviors, and sources of family conflict.
  • Case management, including establishing and maintaining controls over case plans, schedules, timetables, priorities, agendas, and counseling techniques to elicit necessary information from participants.
  • Public social service agencies and community resources available to participants.
  • Federally funded grant programs such as Section 8 Housing, Neighborhood Stabilization Program (NSP), Supportive Housing Program (SHP), HOME Housing grants, Community Development Block Grant (CDBG), or other federally or state funded grants that benefit low- and moderate-income people.
  • Credit counseling and mortgage finance.
  • Communicating and maintaining professionalism with the public, co-workers and work contacts.
  • Department policies, rules and procedures
  • Mohave County Policies and Procedures and Department Regulations.

Skill in:

  • Operating a variety of office equipment to include computer keyboard, fax transmittal, and copiers.
  • Customer service and program implementation skills.

Ability to:

  • Observe and monitor participant's behavior to determine compliance with prescribed standards.
  • Interview and investigate an individuals' financial background.
  • Make decisions in accordance with established policies and regulations.
  • Understand, interpret and apply pertinent federal, state and local rules, regulations, procedures and policies regarding self-sufficiency programs to include departmental procedures and regulations effectively.
  • Present program information and requirements clearly and concisely to groups and individuals and to explain policies, procedures and regulations effectively.
  • Analyze situations and determine appropriate or alternative actions.
  • Maintain confidentiality and work independently.
  • Understand and grasp ideas quickly and follow instructions with initiative and exercise good judgement.
  • Perform basic mathematical computations accurately.
  • Organize workload to ensure determinations are made on a timely basis.
  • Communicate clearly and concisely, both orally and in writing.
  • Maintain accurate and up-to-date records and documentation.
  • Establish and maintain cooperative working relationships with those contacted in the course of work.
  • Perform the essential functions of the job specifications with or without a reasonable accommodation
  • Comply with Mohave County Policies and Procedures and Department Regulations.


Mohave County provides two options for Self Insured Medical Plan, paid by Employee & Employer, to regular employees (employees who work at least 30 hours per week). Both plan options utilize the Blue Cross Blue Shield of Arizona for in Arizona coverage, plus the Aetna Choice POS II network for out of Arizona coverage; when you need medical care, select a provider from the directory and verify the provider's current status as a network provider. The medical plans include pharmacy benefits.

  • Summary Plan Description
  • PLAN 1: Exclusive Provider Organization (EPO) Plan Deductible $1,000 per person deductible. Calendar Year Out of Pocket Maximum per Single Coverage is $6,300 and $12,700 for Family Coverage.
  • PLAN 2: High Deductible Health Plan (HDHP) $3,000 maximum Out of Pocket for Single Coverage and $6000 maximum Out of Pocket maximum for Family

Out of Pocket Maximum includes medical Deductible, medical Copays, Prescription Drug Deductible and Copays.


Teladoc is a healthcare option available 24 hours per day, 7 days per week, and 365 days per year for non-emergent medical conditions.

Flexible Spending Accounts (FSA)
This voluntary benefit is available to all regular employees working at least 30 hours per week. This pre-tax option will reduce taxable income.

  • Health care reimbursement account: up to $2,850 per year
  • Dependent daycare reimbursement account: up to $5,000 per year

Health Savings Account (HSA)
This voluntary benefit is available to all qualified employees who are on the High Deductible Health Plan. This pre-tax option will reduce taxable income. You may elect to contribute up to the full 2022 annual limit:

  • $3,650 max employee contribution for Single coverage
  • $7,300 max employee contribution for Family coverage.

Dental insurance is available to regular employees working at least 30 hours per week through Delta Dental.

  • High Option: $2,000 maximum annual benefit.High Option includes orthodontia benefit with lifetime maximum of $1,500.
  • Low Option: $2,000 maximum annual benefit.

Vision insurance is available to regular employees working at least 30 hours per week through EyeMed Vision Care. EyeMed offers access to a broad network of independent providers as well as access to out-of-network providers.

Short Term Disability
Coverage is through Ochs, Inc. - Madison National
Short-Term Disability (STD) is insurance that replaces some of your income if an injury or illness prevents you from working. Provided by Mohave County.

Life Insurance
Coverage is through Ochs, Inc. - Minnesota Life

  • Basic Life Insurance / Accidental Death & Dismemberment of $50,000
  • Provided by Mohave County to regular employees working at least 30 hours per week

Optional / Voluntary Benefits
Payroll deductions are available for the following Optional / Voluntary Benefits:

  • Supplemental Life Insurance is available through Ochs, Inc.- Minnesota Life Insurance Company for employees, spouse and dependent children.
  • Tax Deferred Compensation Plan 457: this option is voluntary and available to all employees through ICMA-RC or Nationwide.
  • Identity Theft Protection is available through IdentityForce, Sontiq for employees and eligible dependents

Retirement Systems / Long-Term Disability
Mohave County is a MANDATORY participating agency in these classification-based retirement systems:

  • (ASRS) Arizona State Retirement System: Eligible employees working at least 20 hours per week for 20 weeks or more. MANDATORY contribution rate as of 07/01/2022 is 12.17% beginning on your first paycheck and is employer matched.
  • (CORP) Correction Officers Retirement Plan: Employees in Adult Detention positions with the Sheriff's Office. Contributions begin 90 days after first day of employment. Election rates of contribution are between 5% - 40%; default rate of 7%.
  • (AOC-CORP) Administration of Courts - Correction Officers Retirement Plan: Juvenile Detention and Adult Probation (Superior Court). Contributions begin 90 days after first day of employment. Election rates of contribution are between 5% - 40%; default rate of 7%.
  • (PSPRS) Public Safety Retirement System: Employees in certain positions with the Sheriff's Office. Defined Benefit Tier 3 contribution amount is 9.94%. Contributions begin 90 days after first day of employment.

Additional Benefits
The following additional benefits are available to all regular employees:

  • 11 Paid Holidays
  • Payroll direct deposit
  • Paid Time Off - vacation/sick time
  • Pre-tax deduction plan
  • Up to 80% of medical premiums paid by Mohave County
  • Bereavement Leave

These materials were created to help you understand the benefits available to you. This is not a Summary Plan Description and is not intended to replace the benefit summaries or schedule of benefits contained within the Plan. If any provision of these materials is inconsistent with the language of the Plan, the language of the Plan will govern .

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